SHIPPING:
All orders are processed and shipped within 1 to 2 business days.
Shipping services are fulfilled by FedEx Ground, FedEx Saver, FedEx 2nd Day Air and FedEx Next Day Air. During the checkout process, you may select a shipping method. In case your delivery address is a PO BOX, shipping via USPS will be the only available option. USPS is used to ship orders to PO Boxes only. The delivery time depends on the shipping method selected and your destination. Please refer to FedEx time in transit information for each shipping option.
All orders are shipped Monday through Friday. We do not offer Airmail Saturday Delivery. Sunday delivery is not available.
Currently we do not offer shipping to APO/FPO, and outside the territory of United States of America.
GENERAL NOTE:
Bestbuy Boys does not assume any responsibility, accountability, or fault for any delays in delivery resulting from the actions or handling of your package by the shipping carrier.
RETURN POLICY:
This return policy is applicable to all products with the exception of PS3, cell phones and cell phone accessories.
We have NO RETURN policy on PS3, cell phones and cell phone accessories. Bestbuy Boys guarantees against manufacturers' defects for 30 days from the date of the delivery. Products with Manufacturer Warranties which exceed 30 days, may be returned directly to the manufacturer according to their instructions. All returns/exchanges must be made within 30 days of receipt of the merchandise. Merchandise must be in original factory condition, and must include all original packaging materials, warranty cards, manuals and accessories.
Items may be returned only with prior authorization from Bestbuy Boys.
All shipping and handling fees are non-refundable with an exception where Bestbuy Boys has made an error by shipping and incorrect item to the customer. In this case, the customer must contact Bestbuy Boys to obtain a return label or request a merchandise pick up. Once item is returned back to the warehouse a correct replacement unit will be shipped out or store credit issued for the full amount of the order if the correct unit is unavailable. Bestbuy Boys must be informed of the receipt of incorrect merchandise within a week of the delivery.
Unwanted Returns: Unwanted product returns will be subject to a 20% restocking fee and must have a Return Merchandise Authorization number [RMA#].
Refused Delivery: Returns falling under this category will be treated as “Unwanted Returns”, consequently they will be subject to a 20% restocking fee. The customer will also be responsible for the return shipping cost incurred by the action of refusing the delivery. Consequently, a store credit will be issued less 20% restocking fee of the value of the merchandise and less shipping and handling fees both ways.
Defective Items: A customer must return merchandise at their expense within 30 days from the date of delivery with prior Return Merchandise Authorization number. If an exchange is not requested at the issuing time of the RMA and automatic store credit will be applied once merchandise is returned back to the warehouse.
Refunds may take 3 to 5 business days to post back to the credit card or Paypal Account.
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Shipping & Returns 
